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Your account is locked for safety

For help, first try this self-service page. You will be required to:

  • Answer your security questions correctly online
  • Change your password on the self-service page

If you are unable to unlock your account and you need further assistance, call our Contact Center at 1-855-366-7873. Be prepared to identify yourself by confirming your personal information. If you are a state or county employee, you will need to contact your security liaison or your supervisor to unlock your account.

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