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Here you will find articles specific to your work as well as all the latest policy updates and information for all MNsure-certified assisters. The announcements can be filtered by 'Broker', 'Navigator / CACs' and also by date.

It’s Time to Recertify for Open Enrollment

8/11/2017 11:53:49 AM

All certified navigators and certified application counselors should have received an email on Thursday with a link to the MNsure Learning Center and your unique key which allows you to log in to access the trainings. You are required to complete the course activities under 2017 MNsure Assisters Data Security, Accessibility, Compliance and Ethics by Thursday, October 12, 2017 or your certified status will be suspended. A few common questions that have come up:

  • All certified assisters need to complete recertification training, including those who recently certified using last year’s version of the data security training

  • The required coursework should take about 1 hour to complete

  • The MNsure Learning Center is down for maintenance on Friday mornings until approximately 9 am

  • When logging in, be sure you are using the unique key you were sent in the email, not your Assister ID (they may be very similar to each other)

  • If there is no coursework assigned when you log in, contact the ARC at  

MNsure will begin emailing recertification confirmations the week of September 11. Unless you are encountering a technical issue with the training, please do not contact the ARC prior to September 11 to request confirmation of your recertification. 

Navigators / CACs

Certification and training

Open enrollment

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