8/31/2017 10:00:02 AM
Assisters have expressed some confusion as to whether an assister receives an email with account credentials during the manual account creation process. MNsure is only able to send the new account credentials to one place. The place where the account credentials are sent is determined in the following way:
If you are expecting credentials by email, remember to check your junk mail folders!
For more details please review MNsure’s /assister-central/shared-resources/joint-policies/manual-account-creation.jspManual Account Creation Policy on Assister Central
Navigators / CACs