11/3/2017 10:12:20 AM
MNsure has published a guide that shows the full process of viewing eligibility and starting plan shopping for QHP consumers enrolling online. The guide, /assets/20171103-Enroll-in-plans-2018-screenshots_tcm34-317161.pdf2018 Next Year’s Eligibility Screenshots, which available on the /assister-central/document-library/index.jspDocument Library on Assister Central, shows screen-by-screen how a consumer to gets from their account landing page/welcome page to the plan shopping and enrollment portion of their account.
Assisters should take a moment to look at page 3, which points out a new drop down menu which has caused confusion from some consumers and assisters. The guide explains how to successfully get past the eligibility section to the plan shopping section
Navigators and CACs