11/17/2017 12:44:51 PM
When reporting a technical issue please send the following in a secure email.
Description of the tech issue(s)
User name for consumer or broker if technical issue is happening while logged in to the consumer or your account.
Please see our /assister-central/shared-resources/joint-policies/secure-email.jspSecure Email Policy as well as the /assister-central/navigator-one-stop/policy-procedures/arc-service-line-policy.jspARC Service Line Policy and /assister-central/broker-one-stop/policy-procedures/broker-service-line-policy.jspBroker Line Service Policy located in the Policies and Procedures pages of Broker One Stop and Navigator One Stop for further information.
Navigators and CACs