skip to content
Primary navigation

Renew SHOP Coverage

What to Expect During the SHOP Renewal Process

Documents you'll receive from MNsure SHOP during the renewal process:

  • Plan crosswalk
  • Renewal coverage summary
  • Census form
  • Renewal workbook
  • Health coverage summary
  • Employee enrollment instructions letter
  • Eligibility status
  • Invoice

Renewal Process

1. You Get a Renewal Packet from SHOP

About 90 days before your renewal date, MNsure SHOP will send you a secure email that includes:

  • Renewal coverage summary. Use it to review your current coverage selections, employee roster and enrolled members.
  • Census form. Complete and return it to SHOP by the date noted. (See Renewal Dates.)
  • Renewal form. Complete and return it to SHOP by the date noted. (See Renewal Dates.)
  • Plan crosswalk. Review it to help choose your 2017 coverage offerings.

2. SHOP Reviews and Processes Your Forms

SHOP will review your census and renewal forms and begin processing them. If additional information is required, we will contact you with the details.

3. You Review Summary and Instructions from SHOP

SHOP will send you:

  • 2017 health coverage summary
    1. Review this summary of your renewal selections carefully.
    2. Notify us of any errors or changes within two business days.
    3. After two business days, no changes can be made until your next renewal.
  • Employee enrollment instructions
    1. Give a copy of this document to each coverage-eligible employee.
    2. Keep this document and give to new hires throughout the next year.

4. Employee Open Enrollment when You Choose

To Auto-Renew:

  • New employees, not previously enrolled or waived, will complete an employee application.
  • Renewing employees who wish to make changes to their previous election or add or remove dependents, will complete an employee application.
  • Renewing employees with no changes do nothing – no enrollment form is required.
  • If there are no employees who are new, newly enrolling, or making changes, notify SHOP so that we can complete your group's final renewal processing.
  • Return completed employee applications by the due date.

To Renew:

  • Give each coverage-eligible employee a copy of the employee enrollment instructions.
  • All employees being offered coverage will complete an employee application.
  • Return completed employee applications by the due date.

To Non-Renew:

  • Complete your renewal form and return it by the deadline. Employees do nothing.
    • SHOP must have your formal notice to notify the carriers of your intent.
    • Your SHOP account must be paid in full to complete your non-renewal.
  • SHOP will send you and your enrolled employees confirmation of cancellation notices a minimum of 30 days before your final day of coverage.

5. Shop Reviews and Processes Your Employee Enrollment Forms

If additional information is required, we will contact you with the details. 

6. SHOP Sends Your Eligibility

SHOP will send your final eligibility (whether or not you have met a participation rate of 75% or greater). 

7. You Get an Invoice

Your invoice will be securely e-mailed to you about the 5th of the month and payment is due on the 25th of the month. Payment instructions are included. 

8. ID Cards Sent

ID Cards are sent by the insurance carriers. ID cards are mailed to employees' homes, about 30 days from the date you complete renewal. 

9. Notify MNsure SHOP about all Enrollment Changes

You must notify MNsure SHOP of all enrollment changes within 30 days of the event (such as new hires, births, and terminations.) Don’t wait until the waiting period is over to submit the required documentation.

back to top