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Read the latest announcements for MNsure-certified assisters. The announcements can be filtered by 'Broker', 'Navigator and CACs' and also by date.

Reminder: Requests for Termination of QHP/QDP Coverage

3/1/2018 9:29:01 AM

As of May 1, 2017, MNsure now processes all consumer voluntary requests for qualified health and dental plan terminations. MNsure’s carrier partners no longer accept voluntary terminations via consumer request and instead refer those consumers to MNsure.

Terminations no longer follow the 15/16 rule. A consumer may request to terminate coverage prospectively for the last day of the month at any point during that month. For example:

  • Consumer calls on 3/1/2018 and requests to terminate coverage. MNsure would allow the consumer to term 3/31/2018.
  • Consumer calls on 3/16/2018 and requests to terminate coverage. MNsure will offer this consumer 3/31/2018 as a coverage termination date. 
  • Consumer calls on 3/31/2018 and requests to terminate coverage. MNsure can offer this consumer 3/31/2018 as a coverage termination date. 
  • Consumer calls on 3/31/2018 and requests to terminate coverage 5/31/2018. MNsure can allow this termination date. 

MNsure is referring any consumer questions regarding their billing or premiums in connection with the termination request to the carrier. 

Brokers may contact the Broker Service Line to assist a consumer with a voluntary termination request. With the consumer present, navigators and CACs may contact the ARC to assist a consumer with a voluntary termination request.

Brokers

Navigators and CACs

QHP

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