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Read the latest announcements for MNsure-certified assisters. The announcements can be filtered by 'Broker', 'Navigator and CACs' and also by date.

Case Status Check Requests

2/2/2018 1:27:30 PM

If you are in need of a status check for an AOR, new enrollment or life event, please submit the request by email. Requests by email save time on the phone and are processed by Broker Team representatives as quickly as possible. Please wait at least seven business days prior to sending in a request on a newly submitted enrollment to allow for processing time.

All resources below can be accessed through /assister-central/broker-one-stop/index.jspBroker One Stop:

  • The /assets/Broker-Case-Status-Request-Form_updated_10_2017_tcm34-315746.xlsxCase Status Request Form for brokers can be found on /assister-central/broker-one-stop/forms-guides/index.jspForms and Guides.
  • The /assister-central/broker-one-stop/policy-procedures/broker-case-status-request.jspCase Status Request policy can be found on /assister-central/broker-one-stop/policy-procedures/index.jspPolicies and Procedures.
  • The /assister-central/shared-resources/joint-policies/secure-email.jspSecure Email policy can be found on /assister-central/shared-resources/joint-policies/index.jspAssister Joint Policies and Procedures.


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