7/11/2019 12:44:35 PM
Assisters should wait at least three weeks before checking with the ARC on the status of a paper application. Information on paper applications can only be found once they are entered into one of the eligibility systems. ARC cannot confirm if a paper application was received if it has not been entered by the processing agency. For more information on case status requests please review MNsure’s /assister-central/navigator-one-stop/policy-procedures/case-request-form-policy.jspCase Status Requests Policy on Assister Central.
Navigators and CACs