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Coverage Changes

30-Day Notification Requirement

With few exceptions, all coverage changes must be submitted to SHOP within 30 days of the event.

Employer Changes

Employer Contact Information

To update existing employer information such as an address, telephone number, email address or primary and or secondary contacts, please complete the SHOP Employer Change Form (PDF) and return it by secure email to the address above.

Employer Group Cancellation of Coverage

Employers may submit a request to cancel group coverage at any time upon written notification. The cancel date must provide at least 30 days for employees to arrange for other coverage.

To cancel coverage, please complete the SHOP Employer Change Form (PDF) and return it by secure email to the address above. We will process your request and send you confirmation of the last date of coverage. In addition, we will send employees a 30-day notice, advising them of the cancellation date.

Making Changes to Employee Coverage

Information about making changes to employee coverage.

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