5/25/2017 12:00:04 PM
MNsure assisters should be using the online tool (see links below) to report many common life events for QHP enrollees.
Please make sure that you create a new account for each household that is reporting a life event. Using the same account to report life events for multiple households will cause delays in processing the changes. For more information how to use these tools, please see the following resources, MNsure’s Quick Reference Guide on Reporting Life Events and a Youtube video tutorial on how to use the tool.
Assisters should use the online tool (see links below) to report the following life events:
MNsure assisters (brokers, navigators and CACs) can use the following links to report life events online:
Consumers should report life events by calling the MNsure Contact Center at 1-855-366-7873 (1-855-3MNSURE). Enrollees of Medical Assistance and MinnesotaCare should contact their county or tribal servicing agency or the Department of Human Services to report changes or life events.
Navigators / CACs