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ARC Navigator Payment and Enrollment Report Procedure

The ARC assists in processing navigator per enrollment payments and is able to help assisters with questions about payments by email.

Further information regarding per enrollee payments can be found in the Navigator Payment Policy.

Navigator organizations can request details on the enrollment for which MNsure is paying a per enrollee payment. The enrollment report enables navigator organizations to identify any discrepancies between their own records and MNsure’s payments. More information on requesting an enrollment report can be found in the Navigator Enrollment Report Process Policy.

Key points:

  • Payment inquiries must be emailed to the ARC.
  • Navigators are not eligible for payment for enrolling themselves or family members.
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