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Here you will find articles specific to your work as well as all the latest policy updates and information for all MNsure-certified assisters. The announcements can be filtered by 'Broker', 'Navigator / CACs' and also by date.

Announcing Open Enrollment Hours

10/16/2017 2:25:33 PM

MNsure has finalized hours for the Contact Center, Broker Line and Assister Resource Center (ARC) for the open enrollment period. 

Standard hours from November 1, 2017 through January 14, 2018:

  • Monday through Friday - 8:00 a.m. to 6:00 p.m. ARC opens at 9:00 a.m, on Tuesdays; Broker line opens at 9:00 a.m. on Wednesdays (except on November 1).

  • Saturday - 10:00 a.m. to 2:00 p.m.

  • Sunday – Closed

Reduced hours for holidays: 

  • Veterans Day: Open Friday, November 10 from 8:00 a.m. to 4:00 p.m. (closing early)

  • Thanksgiving: Closed Thursday, November 23. Closed Friday, November 24. Open Saturday, November 25 from 10:00 a.m. to 2:00 p.m. (normal hours).

  • Christmas: Closed Saturday, December 23. Closed Sunday, December 24. Closed Monday, December 25. 

  • New Year’s: Closed Saturday, December 30. Closed Sunday, December 31. Closed Monday, January 1.   

Extended hours for December 20th deadline:

  • Sunday, December 17, 10:00 a.m. – 6:00 p.m.

  • Monday, December 18, 8:00 a.m. – 8:00 p.m.

  • Tuesday, December 19, 8:00 a.m. – 10:00 p.m.

  • Wednesday, December 20, 8:00 a.m. – Midnight 

Extended hours for January 14th deadline:

  • Wednesday, January 10, 8:00 a.m. – 8:00 p.m.

  • Thursday, January 11, 8:00 a.m. – 8:00 p.m.

  • Friday, January 12, 8:00 a.m. – 8:00 p.m.

  • Saturday, January 13, 8:00 a.m. – 10:00 p.m.

  • Sunday, January 14, 8:00 a.m. – Midnight

Brokers

Navigators / CACs

Open enrollment

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