We are seeing an increase in cases where the wrong upload tool is being used for uploading SEP verification documents. Using the correct upload tool helps the Broker Service Line and ARC to verify SEPs for assisters over the phone. When you are in the consumer’s online account it will redirect you to the SEPUP tool to upload SEP verification documents. Confirm you are using the right tool by looking for this header where you enter the consumer’s name: “Upload your SEP verification documents to MNsure.”