Lately, the ARC has been doing very well at keeping up with Case Status Requests (CSRs). It is important to remember that according to the Case Status Request policy, ALL CSR forms will be processed and responded to within five business days. The ARC has been receiving emails asking for either the status of one case or a duplicate CSR request if a response has not been given in 1 or 2 business days. For additional information regarding CSRs, please see the entire /assister-central/navigator-one-stop/policy-procedures/case-request-form-policy.jsppolicy on Navigator One Stop.