You may be uncertain about what information to enter on an application but remember to look for topics and review information on Assister Central and do your best. Unfortunately, the ARC representatives are not able to provide any additional details about what to report on an application aside from what is already on the website and these resources are also available to you: 

• Eligibility Program Manual
• /new-customers/apply/with-fin-help/household-information.jspIncome Information
• /new-customers/who-can-enroll/requirements.jspCitizenship and Residency

It is important to ask your client the questions on the application and have them answer to the best of their ability. If the correct information was entered on the application, trust that the application system (METS) will provide the consumer with the correct eligibility determination.