Agency Phone Numbers

The ARC does not have additional county numbers other than what is listed on Attachment B of the /forms/index.jsppaper application. There are no special MNsure contact phone numbers that we are aware of. 

Pre-Renewal Forms

If a client gets a pre-renewal form, it means they are part of a particular month's renewal cohort. It does not mean they will need to turn in a renewal form. The DHS Renew my coverage website contains an excellent timeline resource. The timeline explains the month enrollees will receive their notice compared to the cohort month. For example, an enrollee receiving a pre-renewal notice in October is part of the January 2024 cohort. These cases have not gone through renewal yet to know if the case will need a renewal form or will auto renew. Some assisters are doing renewals on cases that do not need a renewal or completing the renewal too early.;