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Read the latest announcements for MNsure-certified assisters. The announcements can be filtered by 'Broker', 'Navigator and CACs' and also by date.

Special Enrollment Periods

1/26/2024 10:39:09 AM

There are still opportunities to enroll in a health plan!

A special enrollment period (SEP) is now required to enroll in or change a qualified heath plan. The steps for enrollment differ depending on a consumer’s situation. Prior to assisting consumers with this process, it is important to review the SEP process, which can be found on Assister Central in the Helping Consumers section under /assister-central/helping-consumers/sep/index.jspSpecial Enrollment Period.

Attempt to Enroll SEP

Minnesotans who were unable to enroll in a qualified health plan while MNsure offices were closed January 13-15 may qualify for a time-limited SEP. To qualify, the consumer must have completed the Attempt to Enroll form that was available on MNsure.org over the weekend. Eligible consumers must select a plan no later than January 31 to have coverage that begins February 1.

  • Consumers who submitted the form will receive a notice from MNsure in the mail with eligibility information.
  • Consumers do not need to wait to receive a notice to take action. They can log in to their MNsure.org account and go straight to plan shopping if they currently have QHP eligibility.
  • If plan shopping is not available when they log in to their MNsure.org account, they can call the Contact Center for assistance.

For assisters: If you are working with a consumer who completed the Attempt to Enroll form, first have them check their account to see if plan shopping has already been opened. If not, navigators/CACs can call the Assister Resource Center with the consumer present and brokers all call the Broker Service Line. We will check SEP eligibility and open plan shopping for qualifying consumers. You may need to assist the consumer with completing an application or updating their eligibility before they can enroll.

Remember: This is a limited time SEP. Eligible consumers must select a plan no later than January 31, 2024, for coverage that begins February 1, 2024.

Continuous Coverage SEP

Individuals who lose Medical Assistance (MA) or MinnesotaCare coverage that were enrolled under the continuous coverage rules are eligible for a special SEP with the following provisions:

  • Consumers have a 90-day SEP window before and after the last day of MA or MinnesotaCare coverage.
  • Coverage will start the first day of the month following the date they select a plan.
  • Consumers will have the option of a retro-effective date back to the first of the month after the loss of MA/MinnesotaCare coverage. To qualify for retroactive coverage, they must select a plan during the first 60 days of the SEP.

Reminder: If you are calling the ARC with a consumer who qualifies for this SEP and is eligible for a retro-effective date, please be sure the consumer had decided on whether they want the prospective or retro effective date BEFORE calling to enroll in a plan. When enrolling online using the “Loss of Medical Assistance or MinnesotaCare” life event option, the consumer will automatically be given the option to select the retro-effective date if it is within 60 days of their loss of public program coverage.

Navigators and CACs

Brokers

Special enrollment

MinnesotaCare

Medical Assistance

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