Registration and Certification: Broker Line Procedure

Broker/SHOP is able to assist brokers with questions regarding registration, certification and recertification.

Key points:

• Contact by phone:
  • Troubleshooting training access issues
  • Verification of course completions
  • Unique key assistance
  • Agency registration process
  • Broker roster entry process
  • Course requirements for certification and recertification
  • CE reporting issues
• Contact by secure email:
  • Personal contact information changes
  • Directory/agency changes
  • Broker roster removal requests
  • Recertification or certification inquiries

Resources:

• Recertification Policy
• Broker certification and recertification information