Navigator/CAC Recertification
All MNsure certified navigators and CACs must be recertified before each open enrollment period.
Recertification must be completed by the October deadline prior to the new open enrollment period, to maintain certified status for the upcoming open enrollment period.
Navigator/CAC Recertification Requirements
Recertification requirements for navigator and certified application counselors (CACs) who were certified for at least one of the past two open enrollment periods:
- MNsure Assisters Data Security, Accessibility, Compliance and Ethics
- MNsure Role-Based: Introduction to MN-EES
All course training components and assessments must be successfully completed to recertify. Other courses may be assigned to you so you have the option to review them, but they are not mandatory for recertification.
Resources
- Training Information Section - Steps for completing training and tips on how to have a successful training experience.
- MNsure Learning Center - Link to access recertification training.
- Monitor Staff Recertification - Authorized agency contacts can monitor recertification status through MNsure's agency management program (AMP).
- Navigator/CAC Recertification Policy