Past Webinars

Information shared during previous webinars. (Documents are in PDF format unless otherwise noted.)

2019

• August: Recertification Training Tips for OE 2020 & Account Maintenance Week
• July: Recertification for Open Enrollment (OE) 2020 & New MNsure Policies
• June: Legislative Session Outcomes, Navigator Payment Policy & Case Association Policy
• May: AMP update, DHS Reasonable Opportunity Period (ROP) and Periodic Data Matching (PDM)
• April: Assister Experience Survey: A Deeper Dive into the Results
• March: Open Enrollment Preliminary Survey Results
• February: MNsure Updates and Special Enrollment Periods
• January: Final OE Deadline, Social Media Toolkit, RRT Process, QHP Ops Changes and MNCare Renewals

2018

• December: December 15 Deadline and Tips from the ARC
• November: Open Enrollment Update and Update to LEC Registration for Assisters
• October: MNsure Updates: Recertification and 2019 Rate Release
• September: Updates
• August: Recertification for Open Enrollment 2019
• July: Demo of MNsure's New Plan Comparison Tool
• June: Understanding and Reporting Employer-Sponsored Insurance
• May: MNsure Appeals: Top Ten FAQs
• April: Assister Experience Survey Results
• March:
  • DHS Reasonable Opportunity Period
  • DHS Periodic Data Matching Project
  • MNsure Manual Account Creation
• February: Tax Season Topics and SEP Pre-verifications Process Update
• January: Special Enrollment Periods (SEPs)

2017

• December: Open Enrollment Updates
• October:
  • Assister Portal and Updates to Multi-Factor Authentication
  • MNsure's New Tools for Open Enrollment 2018
  • MNsure Open Enrollment Preview
  • 2018 Public Program Renewals
  • 2018 Public Program Plan Selection
• September: MinnesotaCare Renewals
• August:
  • Online Case Association Form
  • Recertification and Certification
• June: Issues in Calculating Household Income
• April: Assister Experience Survey Results and Improvements to the Assister Portal

2016

• September: Assister Portal Launch
• June: Bridge to Benefits
• April: SMRT Referral Process (Handouts: SMRT Process and SMRT Expedited Cases)

2015

• June: American Indian/Alaska Native Special Rules and Enrollment Tips