Past Webinars

Information shared during previous webinars. (Documents are in PDF format unless otherwise noted.)

2018

April 2018: Assister Experience Survey Results
March 2018: DHS Reasonable Opportunity Period; DHS Periodic Data Matching Project; MNsure Manual Account Creation; MNsure SEP Pre-Verifications Process
February 2018: Tax season topics and SEP pre-verifications process update
January 2018: Special Enrollment Periods (SEPs)

2017

December 2017: Open Enrollment Updates
October 2017: Assister Portal and Updates to Multi-Factor Authentication, MNsure's New Tools for Open Enrollment 2018
October 2017: MNsure Open Enrollment Preview, 2018 Public Program Renewals; 2018 Public Program Plan Selection
September 2017: MinnesotaCare Renewals
August 2017: Online Case Association Form
August 2017: Recertification and Certification
June 2017: Issues in Calculating Household Income
April 2017: Assister Experience Survey Results and Improvements to the Assister Portal

2016

September 2016: Assister Portal Launch
June 2016: Bridge to Benefits
May 2016:Understanding and Reporting Employer-Sponsored Insurance
April 2016: SMRT Referral Process (Handouts: SMRT Process and SMRT Expedited Cases)

2015

June 2015: American Indian/Alaska Native Special Rules and Enrollment Tips