Information to help consumers understand the assister portal.
MNsure has developed resources to help consumers understand the assister portal. These resources should be shared with consumers who may have questions about the assister portal. An assister is responsible for making sure the consumer understands that they are authorizing an assister to take important actions on their behalf.
Steps for consumers to add, change or remove an assister association can be found on the How to Manage Your Assister page on MNsure.org.
There is a Managing an Assister FAQ page on MNsure.org to help answer questions consumers may have about the assister portal.
MNsure has created a printable handout in multiple languages for assisters to share with consumers that explains the assister association process.