Renewals
Public Program Renewals
Resources to help assisters who are supporting consumers through the public program renewal process
Outreach Toolkits
- Broker Toolkit: Medicaid Unwinding & Coverage Transitions (Word)
- Navigator/CAC Toolkit: Medicaid Unwinding & Coverage Transitions (Word)
Webinars
- Preparing for the Start of Renewals Webinar: Portico Healthnet Training Institute website
- Supporting Consumers Moving to Qualified Health Plans a MNsure webinar
- Preparing for the Start of Renewals Webinar Portico Healthnet Training Institute website
Webpages
- Available on MNsure.org: Need Help Replacing Medical Assistance or MinnesotaCare?
- DHS has a host of resources available on the Renew My Coverage webpage.
- Renewal Process Playbook (PDF): A reference guide for the end-to-end Minnesota Health Care Programs (MHCP) renewal process.
Open Enrollment Renewals
Who Renews and When?- Qualified health plans (QHPs): Consumers can renew their coverage during the annual open enrollment period.
- Medical Assistance or MinnesotaCare (public programs): Consumers will be notified by DHS about their renewal period and the steps to take to renew their eligibility.
- Mixed-eligibility households: QHP eligible members follow the same renewal process as QHP-only households and public program members follow instructions from DHS.
Renewal Scenarios
See the most common renewal scenarios and steps to take to help these consumers renew their coverage.
Tips for Assisting with Renewals
- Activate your access to the assister portal so that you can become familiar with it and help enrollees complete the renewal process as efficiently as possible.
- If a consumer has application changes to report, make sure they have the correct supporting documentation.
- Consumers may receive multiple notices and should refer to the most current dated notice if they have more than one.
- Some notices will be viewable in the consumer's account in the eligibility section under "My Notifications."
- FAQ about renewing coverage can be found on MNsure.org.
- Look for a logo on the renewal notice. It will display the servicing agency that should be contacted regarding the renewal.