To request a secure email for an inquiry that contains protected health information (PHI):
- Emails containing PHI must be sent through secure email.
- Send a regular email to firstname.lastname@example.org, and in the subject line, type request secure email.
- The broker team will send a secure email redirecting with a link to a secure site.
- Go to that site to set up an account.
- Secure emails may then be sent from that account to the broker team.