skip to content
Primary navigation

Request Secure Email

Instructions are below for brokers on how to request a secure email. The secure email policy can be found in the Assister Joint Policies and Procedures.

Emails containing protected health information (PHI) must be sent through secure email. To request a secure email for an inquiry that contains PHI:

  • Send a regular email to, and in the subject line, type "request secure email."
  • The broker team will send a secure email redirecting with a link to a secure site.
  • Go to that site to set up an account.
  • Secure emails may then be sent from that account to the broker team.
back to top