Request Secure Email

Instructions are below for brokers on how to request a secure email. The secure email policy can be found in the Assister Joint Policies and Procedures.

Emails containing protected health information (PHI) must be sent through secure email. To request a secure email for an inquiry that contains PHI:

• Send a regular email to brokers@mnsure.org, and in the subject line, type "request secure email."
• The broker team will send a secure email redirecting with a link to a secure site.
• Go to that site to set up an account.
• Secure emails may then be sent from that account to the broker team.