Request Secure Email
Instructions are below for brokers on how to request a secure email. The secure email policy can be found in the Assister Joint Policies and Procedures.
Emails containing protected health information (PHI) must be sent through secure email. To request a secure email for an inquiry that contains PHI:
- Send a regular email to firstname.lastname@example.org, and in the subject line, type "request secure email."
- The broker team will send a secure email redirecting with a link to a secure site.
- Go to that site to set up an account.
- Secure emails may then be sent from that account to the broker team.