Contact Us
MNsure-certified brokers may use our dedicated service line.
Open Enrollment Dates and Deadlines
The 2026 open enrollment period begins on Saturday, November 1, 2025, and continues until Thursday, January 15, 2026.
Coverage deadlines:
Monday, December 15, 2025, for coverage starting January 1, 2026. Plan selections made between December 16 and January 15 will be for coverage starting February 1, 2026.
2026 open enrollment hours beginning November 1:
Standard weekday hours (Central Time Zone):
- Monday through Friday: 8:30 a.m. - 4:30 p.m.
Extended weekend hours:
- Saturdays, November 1, December 6 and 13, January 10: 9 a.m. – 2 p.m.
- Sundays, November 2 and December 14: 9 a.m. – 2 p.m.
Extended weekday hours for open enrollment deadlines :
- December 10, 11, 12, and 15: 8:30 a.m. – 8 p.m.
- January 12, 13 and 15: 8:30 a.m. – 8 p.m.
- January 14: 9:30 a.m. – 8 p.m.
Holidays and Early Closures of Phone Lines:
- All MNsure offices closed for state holidays: November 11, 27 and 28, December 25 and January 1
Broker Service Line Hours
Regular business hours, outside of open enrollment
- 8:30 a.m. – 4:30 p.m. Monday, Tuesday, Thursday and Friday
- 9:30 a.m. – 4:30 p.m. Wednesday (open an hour later due to training)
Contact Information
- Phone: 651-539-2088 or 844-520-8695 (toll-free)
- MNRelay: 711 or 800-627-3529
- brokers@mnsure.org
Instructions for Requesting a Secure Email
Emails containing protected health information (PHI) must be sent through secure email. The secure email policy can be found in the Assister Joint Policies and Procedures.
To request a secure email for an inquiry that contains PHI:
- Send a regular email to brokers@mnsure.org, and in the subject line, type "request secure email."
- The broker team will send a secure email redirecting with a link to a secure site.
- Go to that site to set up an account.
- Secure emails may then be sent from that account to the broker team.
State Holiday Office Closures
- New Years Day (January 1)
- Martin Luther King Jr. Day (third Monday in January)
- Presidents Day (third Monday in February)
- Memorial Day (last Monday in May)
- Juneteenth (June 19)
- Independence Day (July 4)
- Labor Day (first Monday in September)
- Veterans Day (November 11)
- Thanksgiving (November 27 and 28)
- Christmas Day (December 25)