Contact Us

Broker Service Line Hours

• 8:30 a.m. – 4:30 p.m. Monday, Tuesday, Thursday and Friday
• 9:30 a.m. – 4:30 p.m. Wednesday (open an hour later due to training)

2023 Open Enrollment Hours

• 8 a.m. – 5 p.m. Monday, Tuesday, Thursday and Friday
• 9 a.m. – 5 p.m. Wednesday (open an hour later due to training)
• Deadline hours: January 14, 8 a.m. – 5 p.m.
• Closed: January 15

State Holiday Hours

• November 11, 8 a.m. – 4 p.m.
• Closed: November 24 – 25, December 26, January 2

Contact Information

• Phone: 651-539-2088 or 844-520-8695 (toll-free)
• MNRelay: 711 or 800-627-3529
• brokers@mnsure.org

Instructions for Requesting a Secure Email

Emails containing protected health information (PHI) must be sent through secure email. To request a secure email for an inquiry that contains PHI:

• Send a regular email to brokers@mnsure.org, and in the subject line, type "request secure email."
• The broker team will send a secure email redirecting with a link to a secure site.
• Go to that site to set up an account.
• Secure emails may then be sent from that account to the broker team.

Resources

MinnesotaCare Operations and County Contact Information