Contact Us

Broker Service Line Hours

Regular business hours, outside of open enrollment

• 8:30 a.m. – 4:30 p.m. Monday, Tuesday, Thursday and Friday
• 9:30 a.m. – 4:30 p.m. Wednesday (open an hour later due to training)

Contact Information

• Phone: 651-539-2088 or 844-520-8695 (toll-free)
• MNRelay: 711 or 800-627-3529
• brokers@mnsure.org

Instructions for Requesting a Secure Email

Emails containing protected health information (PHI) must be sent through secure email. The secure email policy can be found in the Assister Joint Policies and Procedures.

To request a secure email for an inquiry that contains PHI:

• Send a regular email to brokers@mnsure.org, and in the subject line, type "request secure email."
• The broker team will send a secure email redirecting with a link to a secure site.
• Go to that site to set up an account.
• Secure emails may then be sent from that account to the broker team.

State Holiday Office Closures

• New Years Day (January 1)
• Martin Luther King Jr. Day (third Monday in January)
• Presidents Day (third Monday in February)
• Memorial Day (last Monday in May)
• Juneteenth (June 19)
• Independence Day (July 4)
• Labor Day (first Monday in September)
• Veterans Day (November 11)
• Thanksgiving (November 28 and 29)
• Christmas Day (December 25)

Resources

MinnesotaCare Operations and County Contact Information