MNsure-certified brokers may use our dedicated service line.
Broker Service Line
MNRelay: 711 or 800-627-3529
Broker Service Line Hours
8 a.m. to 4 p.m. Monday, Tuesday, Thursday and Friday
9 a.m. to 4 p.m. Wednesday (opens later due to training)
2021 Open Enrollment Hours
Starting November 1, hours for the Broker Service Line and MNsure Contact Center will change for open enrollment. Note that Saturday hours will begin in December (see exceptions below). In November, assisters can call the Contact Center from 10 a.m. to 2 p.m. on Saturdays to request password resets.
Standard OE hours for the Broker Service Line
Monday: 8 a.m. to 5 p.m.
Tuesday: 8 a.m. to 6 p.m.
Wednesday: 9 a.m. to 5 p.m.
Thursday: 8 a.m. to 6 p.m.
Friday: 8 a.m. to 5 p.m.
Saturday and Sunday: Closed
Broker Service Line Exceptions
Sunday, November 1: 8 a.m. to 4 p.m.
Veteran’s Day, Wednesday, November 11, Broker Service Line will be open 8 a.m. to 5 p.m. (normal hours)
Closed November 26, 27 and 28 for Thanksgiving
Saturday December 5 & December 12: 10 a.m. to 2 p.m.
Extended hours for Deadline
Saturday, December 19: 10 a.m. to 6 p.m.
Sunday, December 20: Closed (assisters can call the Contact Center from 10 a.m. to 6 p.m. for password resets)