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MNsure-certified brokers may use our dedicated service line. 

Broker Service Line Hours

  • 8:30 a.m. – 4:30 p.m. Monday, Tuesday, Thursday and Friday
  • 9:30 a.m. – 4:30 p.m. Wednesday (open an hour later due to training)

2023 Open Enrollment Hours

  • 8 a.m. – 5 p.m. Monday, Tuesday, Thursday and Friday
  • 9 a.m. – 5 p.m. Wednesday (open an hour later due to training)
  • Deadline hours: January 14, 8 a.m. – 5 p.m.
  • Closed: January 15

State Holiday Hours

  • November 11, 8 a.m. – 4 p.m.
  • Closed: November 24 – 25, December 26, January 2

Contact Information

  • Phone: 651-539-2088 or 844-520-8695 (toll-free)
  • MNRelay: 711 or 800-627-3529
  • brokers@mnsure.org

Instructions for Requesting a Secure Email

Emails containing protected health information (PHI) must be sent through secure email. To request a secure email for an inquiry that contains PHI:

  • Send a regular email to brokers@mnsure.org, and in the subject line, type "request secure email."
  • The broker team will send a secure email redirecting with a link to a secure site.
  • Go to that site to set up an account.
  • Secure emails may then be sent from that account to the broker team.

Resources

MinnesotaCare Operations and County Contact Information

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