Contact Us

MNsure-certified brokers may use our dedicated service line.

Broker Service Line Hours

Regular business hours, outside of open enrollment

8:30 a.m. – 4:30 p.m. Monday, Tuesday, Thursday and Friday
9:30 a.m. – 4:30 p.m. Wednesday (open an hour later due to training)

State Holiday Hours

Closed: Presidents Day, Monday, February 20, 2023

Contact Information

Phone: 651-539-2088 or 844-520-8695 (toll-free)
MNRelay: 711 or 800-627-3529
brokers@mnsure.org

Instructions for Requesting a Secure Email

Emails containing protected health information (PHI) must be sent through secure email. The secure email policy can be found in the Assister Joint Policies and Procedures.

To request a secure email for an inquiry that contains PHI:

Send a regular email to brokers@mnsure.org, and in the subject line, type "request secure email."
The broker team will send a secure email redirecting with a link to a secure site.
Go to that site to set up an account.
Secure emails may then be sent from that account to the broker team.

Resources

MinnesotaCare Operations and County Contact Information