ARC Service Line Procedures
Procedures for requesting assistance from the ARC on specific topics listed below. (See the entire policy and procedures for the ARC.)
- Assister case association
- Assister Portal access
- Background check
- Case status request
- Certification and recertification
- Contract application and status
- Life event change
- Navigator payment and enrollment report
- Qualified health plan enrollment and termination
- Password reset
- Organization roster
- Technical issue reporting
- Verification