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Dedicated service line for MNsure-certified navigators and CACs

2023 Open Enrollment Hours

November 1, 2022, through January 15, 2023

  • 8 a.m. – 5 p.m. Monday, Wednesday, Thursday and Friday
  • 9 a.m. – 5 p.m. Tuesday, except for November 1 (open an hour later due to training)
  • 9 a.m. - 1 p.m. Saturdays: December 3, 10 and 17 as well as January 7, 2023
  • Deadline hours: January 14, 8 a.m. – 5 p.m.
  • Closed: January 15

Assister Resource Center (ARC) Hours

Regular business hours, outside of open enrollment

  • 8:30 a.m. – 4:30 p.m. Monday, Wednesday through Friday
  • 9:30 a.m. – 4:30 p.m. Tuesday (open an hour later due to training)

State Holiday Hours

  • November 11, 8 a.m. – 4 p.m.
  • Closed: November 24 – 25, December 26, January 2

Contact Information

  • Phone: 651-539-2098 or 833-541-7698 (toll-free)
  • Fax: 651-431-7572
  • MN Relay: 711 or 800-627-3529
  • navigators@mnsure.org

Instructions for Requesting a Secure Email

Emails containing protected health information (PHI) must be sent through secure email. To request a secure email for an inquiry that contains PHI:

  • Send a regular email to navigators@mnsure.org, and in the subject line, type "request secure email."
  • The ARC will send a secure email redirecting with a link to a secure site.
  • Go to that site to set up an account.
  • Secure emails may then be sent from that account to the ARC.

Resources

MinnesotaCare Operations and County Contact Information

This form may be temporarily unavailable between 11 p.m. – 4 a.m. November 29-December 1.

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