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MNsure-certified navigators and CACs may use our dedicated service line. 

Assister Resource Center (ARC)

  • Phone: 833-541-7698 (toll free) or 651-539-2098
  • FAX: 651-431-7572
  • MN Relay: 711 or 800-627-3529
  • Email: navigators@mnsure.org

ARC Regular Hours

  • 8:30 a.m. to 4:30 p.m. Monday, Wednesday through Friday
  • 9:30 a.m. to 4:30 p.m. Tuesday (opens later due to training)

2021 Open Enrollment Hours

Starting November 1, hours for the Assister Resource Center and MNsure Contact Center will change for open enrollment. Note that Saturday hours will begin in December (see exceptions below). In November, assisters can call the Contact Center from 10 a.m. to 2 p.m. on Saturdays to request password resets.

Standard OE hours for the Assister Resource Center

  • Monday, Wednesday and Friday: 8 a.m. to 5 p.m.
  • Tuesday: 9 a.m. to 6 p.m.
  • Thursday: 8 a.m. to 6 p.m.
  • Saturday and Sunday: Closed

Assister Resource Center Exceptions

  • Sunday, November 1: 8 a.m. to 4 p.m.
  • Veteran’s Day, Wednesday, November 11, the ARC will be open 8 a.m. to 5 p.m. (normal hours)
  • Closed November 26, 27 and 28 for Thanksgiving
  • Saturday December 5 & December 12: 10 a.m. to 2 p.m.

Extended Hours for Deadline

  • Saturday, December 19: 10 a.m. to 6 p.m.
  • Sunday, December 20: Closed (assisters can call the Contact Center from 10 a.m. to 6 p.m. for password resets)
  • December 21: 8 a.m. to 6 p.m.
  • December 22: 8 a.m. to 6 p.m.

Additional Resources

MinnesotaCare Operations and County Contact Information

Inquiry Form

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All fields are required unless denoted as “optional."

You may request a secure email by using the form below or by following these instructions.

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