Policies and Procedures

Contracts and policies for MNsure's navigators and CACs. MNsure will release individual policies as they are updated.

Contract Attachments

MNsure Grant Services Contract Navigator/In-Person Assister Attachment A (PDF)
MNsure Certified Application Counselor Services Agreement Attachment A (PDF)
MNsure Joint Powers Agreement Navigator/In-Person Assister Attachment A (PDF)
MNsure Certified Application Counselor Services Agreement with Tribal Nation Attachment A (PDF)
MNsure Grant Services Contract with Tribal Nation Navigator/In-Person Assister Attachment A (PDF)

Policies and Procedures

Assister Portal Access (released 9-2016)
Assister Case Association (updated 08-2017)
Enrollment Reports (updated 12-2016)
Limited English Proficiency (released 4-2016)
Manual Account Creation Policy (released 4-2017)
MNsure Assister Directory (released 9-2016)
Manual Account Creation (released 04-2017)
Navigator Case Association Form (released 08-2017)
Navigator Payment Policy (updated 08-2017)
Reporting Fraud and Complaints (released 4-2016)
Secure Email Policy (Updated 07-2017)
Submitting Organization Rosters (released 9-2016)
Virtual Meetings (released 3-2016)