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Terms and Privacy

Minnesota Eligibility Technology System Terms of Use

The Minnesota Eligibility Technology System (METS) is the property of the state of Minnesota and is subject to the Minnesota Government Data Practices Act.

In order to purchase insurance online through METS, an applicant will have to create a METS account. This account access is granted subject to compliance with the law and the terms and conditions for use. Account holders are responsible for maintaining confidentiality of their personal account information. Applicants certify that the information provided is true and accurate. Applicants and account holders have a duty to ensure the accuracy, relevance, timeliness and completeness of personally identifiable information, as is reasonably necessary, to assure fairness in making determinations about an individual. Applicants and account holders may not knowingly or willfully conceal, remove, mutilate, obliterate, falsify or destroy information.

Applicants or individuals who provide and view information on behalf of household members, dependents, employees or others verify that they have the permission of the individual data subject, or are the legal guardian, or are otherwise authorized to access and submit the information, and must agree to safeguard it. Individuals who view or submit information on behalf of another individual also agree to only use personally identifiable information for the purpose of completing the proper application or as otherwise allowed by state or federal law and to safeguard the data from unauthorized access, use, modification, destruction, theft or disclosure.

Providing false information or using information obtained through MNsure.org for unauthorized purposes is a violation of law and may subject you to criminal and/or civil penalties. Fraud, waste, abuse and any attempt to breach the security of the system are strictly prohibited, and any suspected misuse, fraud, waste or abuse should be reported by emailing MNsure at mnsurecompliancehotline@mnsure.org or calling MNsure’s anonymous complaints telephone line at 844-466-7873.

Rules of Behavior for Authorized METS Users

The Minnesota Eligibility Technology System (METS) is the property of the state of Minnesota and is subject to the Minnesota Government Data Practices Act. The state of Minnesota grants authorized users the authority to access, view and, in some cases, modify the not-public data within METS, including the private information of applicants, state employees, contractors, community assistance partners and other system users. By accessing METS, authorized users agree to use the system only for the authorized purposes and in compliance with state and federal law. All authorized users must also adhere to rules of behavior for protection of private information. These rules are consistent with and in addition to state and federal laws and the privacy and security policies and procedures for MNsure and the state of Minnesota, including the Enterprise Security Policies and Standards, and the Appropriate Use of Electronic Communication and Technology Policy (applicable only to state employee users). Non-compliance with the rules and associated security policies may be cause for disciplinary actions including suspension and/or termination of access privileges, employment consequences, and/or civil and criminal legal action.

Notice of Privacy Practices

This notice explains your privacy rights, how protected information about you may be used and disclosed by MNsure, and MNsure’s responsibilities. Please review it carefully. If you are applying for financial assistance, the Minnesota Department of Human Services will also receive your application and the protected information about you and your household. The DHS Notice of Privacy Practices applies to the protected information they receive.

MNsure’s privacy warnings (also called Tennessen Warnings) are designed to provide you with information when that data is being collected about how your private data may be used and shared. These privacy warnings located through the online application will notify you prior to collection of how the data will be used and enable you to make an informed decision about whether or not to provide data about yourself or your household members to MNsure. The privacy warnings in the online application are consolidated and available for downloading and printing as a PDF. Please note that not every notice will necessarily apply to your activities on MNsure.org or METS.

MNsure.org Privacy Policy

MNsure has taken a number of steps to safeguard the integrity of its data and prevent unauthorized access to information that is maintained in its computer systems. These measures are designed and intended to ensure the integrity of information that is transmitted, to block unknown or unauthorized access, and to provide reasonable protection of private information within the system.

When you visit the MNsure public website and browse or download information, including browsing and comparing insurance plans on the anonymous shopping feature, we automatically collect and store information about your visit, including the internet protocol (IP) address and domain name used, the type of browser and operating system used, the date and time you visited this site, the pages or services you accessed, and the website you visited before coming to this website. This information is not readily identifiable to an individual and is used to analyze web traffic and improve our web service.

We use cookies to customize your browsing experience with the MNsure public website. A cookie contains unique tracking information for lists of pages you have visited and the date when you last looked at a specific page, to identify your session, distinguishing among visitors. These session cookies are deleted at the conclusion of your internet browsing session.

MNsure also uses pixel tracking—a persistent cookie that remains after your internet browsing session—through its advertising partners. This type of tracking does not collect personal information about you and is used to customize and personalize services to you. For example, you may see subsequent messages or advertising from MNsure as you visit other websites based on your visit to our website and in an effort to encourage users to revisit MNsure.org for news and an opportunity to complete enrollment in health insurance coverage. Please visit https://choozle.com/privacy-policy for more information about our advertising partners' use of pixel tracking. MNsure never sells or discloses your personal information submitted on an application for health coverage to any advertising vendor.

If you do not wish to have session or pixel tracking cookies placed on your computer, you can disable them using your web browser. If you opt out of cookies, you will still have access to all information and resources at MNsure.org.  Please note that by opting out of cookies, you will disable cookies from all sources, not just from MNsure.org.

This website contains links to other sites, and when you link to another website, or visit another linked website by clicking or following a link, you are no longer on the MNsure website and no longer subject to this privacy policy. The State of Minnesota, MNsure, and/or any agents, officers or employees do not warrant the accuracy or reliability of the linked site nor endorse any content, products or services from the linked site. Any person or entity that relies on any information obtained from a linked site does so at his or her own risk.

Important information about text alerts from MNsure

When you sign up for text alerts we will send you important information about MNsure, including updates to our website, enrollment opportunities, news and other alerts. Your phone number you use to sign up for text alerts is private information pursuant to Minnesota Statutes, section 13.356 and will only be used by MNsure and Granicus to send you notifications about MNsure.

Messaging and data rates may apply. Refer to your wireless plan for more details. To unsubscribe from all text alerts, text MNSURE STOP to 468311.

Copyright Notice

The webpage(s) you just visited are protected by the copyright laws of the United States of America. Pursuant to Title 17 of the United States Code, the author of original visually perceivable work validly provides notice of a copyright by placing the "AF," "©," or the word "Copyright" in a conspicuous location followed by the first year of publication and text identifying the name of the owner of the copyright.

The author of the website you just visited has clearly published notice of the copyright and the intention to protect the rights associated therewith. Unless otherwise indicated, a link from your website to the copyrighted web page(s) is NOT an infringement upon the copyright.

The fair use of a copyrighted work for purposes such as criticism, comment, news reporting, teaching (including multiple copies for classroom use), scholarship, or research, is not an infringement of copyright. Any other use is a violation of the laws of the United States of America.

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Effective Date: April 29, 2019

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