Select the Sign On link found on the upper right hand corner of the web page under the “learning and certification portal” bar.
Enter your assigned Training ID into the “Unique Key” field. You should have received this via email. If you are unable to log in with the Unique Key provided, or cannot find that ID please contact your agency administrator or email the Broker Service Line.
If you continue to have issues complete training, email (DO NOT CALL) the Broker Service Line for training issues as they will not be able to assist you over the phone.
While in the training, click the "next" button to advance to the next screen. All MNsure certification courses are timed, so the "next" button will not appear until the minimum screen time has elapsed. Screens that include a link to additional information have a longer screen time to allow you to explore all the information offered.
To get credit for completing the course, you need to participate in the interactions that are included in the course. Make sure you have clicked on every interaction on the screen before proceeding to the next screen. We have found that some users get to the end of the course and do not see "mastered" as the status. If this occurs you need to go through all of the screens from the beginning and click the interactions that were missed.
After you complete a module, the status for that module will indicate "mastered".
If you are coming back to a module you weren't able to finish previously make sure to click on the "Continue" link to take you back to where you left off.