Request Secure Email
Instructions for navigators on how to request a secure email.
Emails containing personal health information (PHI) must be sent through secure email. To request a secure email for an inquiry that contains PHI:
- Send a regular email to email@example.com, and in the subject line, type "request secure email."
- The Assister Resource Center (ARC) will send a secure email redirecting with a link to a secure site.
- Go to that site to set up an account.
- Secure emails may then be sent from that account to the ARC.