All navigators and CACs must complete recertification before each open enrollment period.
2018 Open Enrollment Navigator/CAC Recertification Requirements
Complete training and pass knowledge assessments:
- 2017 MNsure Data Security and Privacy
- 2017 MNsure Accessibility Compliance and Ethics
Recertification launched August 14, 2017. Certified assisters should have received an email with instructions.
Navigators and CACs who have not recertified by October 12, 2017, will lose their certified status until requirements are completed.
Refer to the tip sheet, How to Access Online Training 2017 (PDF), for detailed instructions on how to locate and complete the courses.