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Navigator/CAC Recertification

All MNsure certified navigators and CACs must be recertified before each open enrollment period.

2019 Open Enrollment Navigator/CAC Recertification Requirements

Recertification requirements for navigator and certified application counselors (CACs) who were certified for the 2017 and/or 2018 open enrollment period.

Complete training and pass a knowledge assessment:

  • 2018 MNsure Data Security and Privacy 
  • 2018 MNsure Accessibility Compliance and Ethics 

Recertification for the 2019 open enrollment period begins August 1, 2018.

Navigators and CACs who have not recertified by October 11, 2018, will lose their certified status until any outstanding requirements are completed.

Refer to the tip sheet, How to Access Online Training (PDF), for detailed instructions on how to locate and complete the courses.

Navigator/CAC Recertification policy

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