Navigator/CAC Recertification
All MNsure certified navigators and CACs must be recertified before each open enrollment period.
Recertification launches in early August and must be completed by the October deadline before the new open enrollment period, to maintain certified status for the upcoming open enrollment period.
Navigator/CAC Recertification Requirements
Recertification requirements for navigator and certified application counselors (CACs) who were certified for at least one of the past two open enrollment periods:
- MNsure Assisters Data Security, Accessibility, Compliance and Ethics (complete training and knowledge assessment)
- MNsure Assister Portal (optional)
Other courses may be assigned to you so you have the option to review them, but they are not mandatory for recertification.
Resources
- Training Information Section: Steps for completing training and tips on how to have a successful training experience.
- MNsure Learning Center: Link to access recertification training.
- Monitor Staff Recertification: Authorized agency contacts can monitor recertification status through MNsure's agency management program (AMP).
- Navigator/CAC Recertification Policy