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Navigator/CAC Recertification

All MNsure certified navigators and CACs must be recertified before each open enrollment period.

2020 Open Enrollment Navigator/CAC Recertification Requirements

Recertification requirements for navigator and certified application counselors (CACs) who were certified for the 2018 and/or 2019 open enrollment period:

  • MNsure Assisters Data Security, Accessibility, Compliance and Ethics (complete training and knowledge assessment)

Refer to the tip sheet, Assister Directions for the MNsure Learning Center (PDF), for detailed instructions on how to locate and complete the courses.

Authorized agency contacts can use AMP to monitor staff recertification status.

Navigator/CAC Recertification policy

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