All MNsure certified navigators and CACs must be recertified before each open enrollment period.
My Certification Lookup
Recertification launches in early August and must be completed by the October deadline prior to the new open enrollment period, to maintain certified status for the upcoming open enrollment period.
Navigator/CAC Recertification Requirements
Recertification requirements for navigator and certified application counselors (CACs) who were certified for at least one of the past two open enrollment periods:
- MNsure Assisters Data Security, Accessibility, Compliance and Ethics (complete training and knowledge assessment)
- Recommended new course for 2023-2024 recertification: MNsure Assister Portal (optional)
Other courses may be assigned to you so you have the option to review them, but they are not mandatory for recertification.
To access the MNsure Learning Center, and to find steps for completing training and tips on how to have a successful training experience, go to the Training Information page.