Past Webinars

Information shared during previous months' statewide conference calls. (Documents are in PDF format except when otherwise noted.)

2019

October: OE Hours, Certification, Support Staff Certification, Renewal Notices, Assister Portal, AORs & New Enrollment Platform
September - October: 2019 Fall Assister Assembly Presentations: MNsure (morning) and Portico (afternoon)
September: HealthPartners 2020 Carrier Presentation
September: Blue Cross Blue Shield 2020 Carrier Presentation
September: Medica 2020 Carrier Presentation
September: Delta Dental 2020 Carrier Presentation
September: UCare 2020 Carrier Presentation
September: Assister Assemblies, BAMP, OE7 Recertification & Certification and New Shopping & Enrollment Platform
August: Recertification for OE 2020, FTI Notice, Book of Business Transfers, AOR/Assister Portal & Account Maintenance Week
July: Preliminary 2020 Health Insurance Rates, Helping Consumers, Assister Portal
June: MNsure Tips and Reminders
May: MNsure Time Saving Tips
April: Broker Experience Survey Results
March: Assister Experience Survey Results
February: MNsure Updates, Special Enrollment Periods
January: OE Deadline, Resolution Review Team, LEC Support, Form 1095-A, QHP Ops Changes

2018

December: MNsure Open Enrollment Updates, Deadline and Holiday Hours, Social Media, Tips from the Broker Service Line
November: MNsure Open Enrollment Updates, LEC Registration Change, Assister Portal
October: MNsure Open Enrollment Updates; MNsure Online Enrollment Events Calendar
September: MNsure Updates: Recertification, Assister Assemblies
August: 2019 Open Enrollment Recertification Process
July: Demo of MNsure's New Plan Comparison Tool
June: Understanding and Reporting Employer-Sponsored Insurance
May: MNsure Appeals: Top Ten FAQ
April: Assister Experience Survey Results
March: Manual Account Creation and SEP Pre-Verifications
February: Tax Season Topics and SEP Pre-Verifications Process Update
January: Enrolling in Coverage Outside Open Enrollment