Past Webinars

Information shared during previous months' statewide conference calls. (Documents are in PDF format except when otherwise noted.)

MNsure information is available in accessible formats for people with disabilities by contacting MNsure's Accessibility & Equal Opportunity (AEO) office at 651-539-2099 or 855-366-7873 or AEO@MNsure.org. Additionally, the AEO office can provide information on disability rights and protections to access MNsure programs. Our website may contain links to information from other agencies or organizations. To request accessible formats for these materials please contact the agency or organization that created the document.

2021

• April: American Rescue Plan Assister Webinar
• March: Assister survey, COVID SEP and American Rescue Plan of 2021 
• February: COVID-19 special enrollment period, pandemic aid & QHPs, Federal Pandemic Unemployment Compensation and application instructions
• January: Open enrollment statistics, federal updates impacting MNsure consumers, special enrollment periods and 1095-As

2020

Assister Assembly Training Modules

• Module 1: 2021 Open Enrollment Overview: YouTube link / PowerPoint (PDF) (released 9/23/2020)
• Module 2: Assister Tools and Resources: YouTube link / PowerPoint (PDF) (released 10/16/2020)
• Module 3: 2021 Health Insurance Landscape: YouTube link / PowerPoint (PDF) (released 10/12/2020)
• Module 4: Helping Renewing QHP Consumers: YouTube link / PowerPoint (PDF) (released 10/15/2020)
• Module 5: Enrolling New QHP Consumers: YouTube link / PowerPoint (PDF) (released 10/1/2020)
• Module 7: Life Event Reporting for Assisters: YouTube link / PowerPoint (PDF) (released 9/25/2020)

Monthly Webinars

• December: Open Enrollment Update, Life Event Reporting and Tips from the LEC Team
• November: Reminders, Open Enrollment Training and Insurance Company Webinars
• October: Public Program Updates, OE Updates, Recertification, MNsure Advisory Board Committees, Virtual Assister Assemblies,Insurance Company Webinars and QHP Landscape
• September Heath and Dental Insurance Webinars:
  • Medica Presentation (PDF) / YouTube link
  • Quartz Presentation (PDF) / YouTube link
  • Blue Cross and Blue Shield of Minnesota Presentation (PDF) / YouTube link
  • Delta Dental of Minnesota Presentation (PDF) /YouTube link
  • Dentegra Presentation (PDF)
  • Health Partners Presentation (PDF) / YouTube link
  • UCare Presentation (PDF) / YouTube link
• September: 2021 Open Enrollment, Re-certification, AOR Updates, Carrier Presentations, Assister Assemblies and Account Request Forms
• August: 2021 Open Enrollment, Recertification Requirements & Tips, AORs & Reminders
• July: MN Insulin Safety Net Program and Recertification for Open Enrollment 2021
• June: Reporting Federal Pandemic Unemployment Income, Recertification for OE 2021 & MN Insulin Safety Net Program
• May: 2020 Recovery Rebates, Federal Unemployment Compensation and New Special Enrollment Period
• April: Helping Consumers During COVID-19
• March: Preliminary Results from the 2020 OE Assister Survey
• February: Assister OE Survey, Special Enrollment Periods, Tax Time and 1095-As, Broker Registration and Public Charge
• January: OE7 Statistics, Online Enrollment Confirmation Tips, SEPs, Tax time & 1095-As and SSN Verification

2019

• December: OE Hours, Assister Portal, Manual AORs, & SEP Reporting Changes
• November: OE Hours, Broker Support Staff, Tips for Open Enrollment & AOR Updates
• October: OE Hours, Certification, Support Staff Certification, Renewal Notices, Assister Portal, AORs & New Enrollment Platform
• September - October: 2019 Fall Assister Assembly Presentations: MNsure (morning) and Portico (afternoon)
• September: HealthPartners 2020 Carrier Presentation
• September: Blue Cross Blue Shield 2020 Carrier Presentation
• September: Medica 2020 Carrier Presentation
• September: Delta Dental 2020 Carrier Presentation
• September: UCare 2020 Carrier Presentation
• September: Assister Assemblies, BAMP, OE7 Recertification & Certification and New Shopping & Enrollment Platform
• August: Recertification for OE 2020, FTI Notice, Book of Business Transfers, AOR/Assister Portal & Account Maintenance Week
• July: Preliminary 2020 Health Insurance Rates, Helping Consumers, Assister Portal
• June: MNsure Tips and Reminders
• May: MNsure Time Saving Tips
• April: Broker Experience Survey Results
• March: Assister Experience Survey Results
• February: MNsure Updates, Special Enrollment Periods
• January: OE Deadline, Resolution Review Team, LEC Support, Form 1095-A, QHP Ops Changes