8/14/2025 1:11:03 PM
Brokers can recommend specific QHPs to consumers, unlike navigators and CACs which means that collaborating with a broker can simplify the enrollment process significantly. If you have a consumer that needs specific advice on selecting a plan, you can easily refer them to a broker through the /help/find-assister/find-assister.jspAssister Directory. It is important to note that navigators can still be paid for assisting with the application, even if they do not complete the enrollment for the consumer. Review the /assister-central/navigator-one-stop/policy-procedures/navigator-payment-policy.jspNavigator Payment Policy for specifics on how to associate with a case for payment.
Navigators and CACs
Consumer assistance
Assister Program
QHP
Special enrollment
Open enrollment