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Read the latest announcements for MNsure-certified assisters. The announcements can be filtered by 'Broker', 'Navigator and CACs' and also by date.

Tips for successful life event processing

8/4/2017 9:32:24 AM

Thank you to all the assisters who are using the online life event form to submit life events in anticipation of open enrollment. Please take a moment to review the following resources to make sure that you are submitting the information into the form correctly. Incorrect information entered into the online form results in many changes not being processed without MNsure needing to call out to the assister/broker to gather the information over the phone.

  • The life events video tutorial and the reference guide, which can found on the /assister-central/navigator-one-stop/essential-tools/index.jsp section of /assister-central/navigator-one-stop/index.jspNavigator One Stop and the /assister-central/broker-one-stop/forms-guides/index.jspForms and Guides section of /assister-central/broker-one-stop/index.jspBroker One Stop
  • The Reporting Life Events webinar, which can be found in the /assister-central/navigator-one-stop/performance-support/index.jspPerformance Support section of /assister-central/navigator-one-stop/index.jspNavigator One Stop and the /assister-central/broker-one-stop/forms-guides/index.jspForms and Guides section of /assister-central/broker-one-stop/index.jspBroker One Stop

MNsure has also put together /assets/Common-Errors-in-Reporting-Life-Events-using-the-Online-Form-updated-20170818_tcm34-309108.pdfa list of the common errors we are seeing and how to avoid them when using the form.


Navigators and CACs

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