MNsure has updated the Support Staff Certification Policy to provide clarification on the roles and responsibilities of broker support staff when working with the Broker Service Line on behalf of brokers and consumers. Please review the /assister-central/broker-one-stop/policy-procedures/support-staff-certification-policy.jspBroker Support Staff Policy posted on the /assister-central/broker-one-stop/policy-procedures/index.jspPolicies and Procedures page of Broker One Stop.