Checking on Life Event Changes

It is helpful when you contact the ARC to let us know right away that you are checking on a reported life event change (LEC) to MNsure. Having this information right away helps us locate the ticket more efficiently.

Qualifying Life Events and Special Enrollment Periods

Consumers with an existing MNsure application who want to change plans or enroll in a new plan outside of open enrollment will need to sign into their account and navigate to the enrollment dashboard. On the dashboard, under “Next Steps” click “Confirm event” to complete the Qualifying Life Event questionnaire. Then upload the documents to support that QLE, wait 10 minutes, then call the ARC to have the document reviewed. The system will advise if the consumer is over their 60-day window. If this is the case, the consumer will need another qualifying life event to enroll.