The ARC has recently received calls from assisters who are trying to report application changes through the consumer’s online account. The consumer’s account cannot be used for this purpose. 

Also, MNsure created the online report application changes tool with assisters in mind. The tool allows assisters to conveniently help their consumers with reporting application changes online. Please remember that the online report application tool is only to be used by assisters who are aiding their consumers. This tool is not to be used by consumers.