The requirements necessary for a consumer to apply through MNsure can be found on /new-customers/who-can-enroll/requirements.jspMNsure.org. The Assister Resource Center (ARC) often receives calls from assisters inquiring why their client is required to submit verification of citizenship to MNsure. This can happen when data matching is unsuccessful when MNsure tries to verify citizenship or immigration status by matching data from the Social Security Administration (SSA) or the Department of Homeland Security (Homeland Security).

Data matching may be unsuccessful when:

• An applicant does not provide or enters an incorrect Social Security number
• An applicant’s name does not match SSA or Homeland Security data
• There are data limitations (SSA or Homeland Security may not be able to verify citizenship for foreign-born U.S. citizens)

If a source is not available or a match cannot be made, the consumer will be asked to provide additional information to /new-customers/apply/prepare/immigration-status-docs.jspverify their citizenship or immigration status.