When completing the online account request form, the email address entered on the form will be used for ALL communications during the account creation process. 

Examples

• MNsure will email consumer’s account credentials to the email address that is provided. 
• If MNsure is unable to process the request, notification will go to the email address that is provided to advise of the reason why it cannot be processed. 

Reminders

• ARC cannot share the username and reset password without the client present. 
• Authorized assisters who provide their email address on the account request should remind consumers to update their email address through their online account after the account has been created.