It is of the utmost importance that ALL individuals have meaningful access to program information and services. A reminder that the following resources are available to improve access:

• MNsure.org translated pages: MNsure has translated key web page content and created mini-sites in /hmong/index.jspHmong, /russian/index.jspRussian, /somali/index.jspSomali, /spanish/index.jspSpanish and /vietnamese/index.jspVietnamese.
• Language line: If a consumer needs interpreting services, assisters should contact MNsure’s Language Line Solutions directly at 800-367-9559, enter MNsure’s client ID # 509052 and follow the prompts for assistance.

Questions related to accessibility and consumers with limited English proficiency (LEP) should contact the MNsure Accessibility and Equal Opportunity (AEO) office. The AEO office can be reached by email at AEO@mnsure.org, or by phone, by calling the MNsure Contact Center at 855-366-7873. Please see the /assister-central/shared-resources/joint-policies/lep.jspLimited English Proficiency Policy as referenced for additional information on working with telephone interpreters.