Case Associations: If a client’s public program eligibility auto-renews, this renewal is not eligible for a per-enrollee payment, even if changes are reported. Income changes that do not result in new eligibility (where the consumer was not eligible before) are not eligible for payment. The more PII provided, the better the chance your organization will be paid. If only name and DOB are provided and one of them is wrong, there is not sufficient PII matched to pay.

Online Account Request eForm: Assisters can check the status of online account request submitted via MNsure’s Account Request eForm. To check status of online account requests, they will need to log in to their MNsure eForms account. Assisters will use the same account credentials for account requests as they use for reporting changes. If an assister has not registered for an eForms account, they will need to register first.