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    Policy Clarification: Broker Service Line Procedure

    The Broker Team is able to assist with questions regarding MNsure broker and/or assister policies.

    Key Points:

    • Contact by phone or email
    • Broker Service Line staff will attempt to answered based on available resources.
    • Broker Service Line staff is unable to answer specific case policy questions if the consumer has not completed an application.
    • Broker Service Line staff may ask for more information or refer you to a resource to help clarify policy questions on a specific situation.
    • To determine eligibility for your client, complete an application. Broker Service Line staff is unable to predict a consumer's eligibility. 
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