Policy Clarification: Broker Service Line Procedure
The Broker Team is able to assist with questions regarding MNsure broker and/or assister policies.
Key Points:
- Contact by phone or email
- Broker Service Line staff will attempt to answered based on available resources.
- Broker Service Line staff is unable to answer specific case policy questions if the consumer has not completed an application.
- Broker Service Line staff may ask for more information or refer you to a resource to help clarify policy questions on a specific situation.
- To determine eligibility for your client, complete an application. Broker Service Line staff is unable to predict a consumer's eligibility.