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Read the latest announcements for MNsure-certified assisters. The announcements can be filtered by 'Broker', 'Navigator and CACs' and also by date.

Navigator Tip of the Week: Written Case Status Requests (CSRs)

6/12/2025 1:37:21 PM

When submitting a CSR to the ARC via secure email, be sure that the information provided in the spreadsheet request, along with the three personal identifiers, pertains specifically to the household member in question. Additionally, please refrain from using CSRs to ask about changes that have been reported to a county or MinnesotaCare. Instead, direct those inquiries to the respective agencies.

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