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Read the latest announcements for MNsure-certified assisters. The announcements can be filtered by 'Broker', 'Navigator and CACs' and also by date.

MNsure Launches SEP Pre-Verification Process

3/2/2018 10:54:28 AM

Starting March 1, 2018, MNsure requires pre-enrollment verification for certain special enrollment period (SEP) enrollments for plan year 2018. Pre-enrollment verification requires MNsure to hold certain SEP enrollments until the applicant/ enrollee provides documentation proving their qualifying SEP event. MNsure will wait to send the enrollment to the health insurance company until after the consumer has submitted the verifications, and MNsure has verified that the documents meet the requirements for the SEP.

MNsure has developed an online tool to facilitate the prompt processing of SEPs that require a consumer to submit verification documents. Consumers can use this tool to directly upload those documents to MNsure for processing.

MNsure has also developed a /assets/2018-SEP-Guide-for-assisters_tcm34-328164.pdfSpecial Enrollment Period and Pre-enrollment Verification Guide for Assisters 2018 to provide assisters with resources to guide consumers through the process of applying for a special enrollment period through MNsure. Topics include:

  • An overview of when a consumer should apply for a special enrollment period through MNsure
  • The types of qualifying life events that might trigger a SEP for a consumer
  • A walk-through of the new pre-verification process
  • Sample notices for the SEP pre-verification process
  • A guide to using the new documentation upload tool
  • A list of documents consumers can submit to verify eligibility for each SEP


Navigators and CACs

Assister Program

Special enrollment

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