4/12/2018 9:45:14 AM
Starting on Monday, April 16, MNsure will no longer offer to close an application in lieu of reporting a life event change. Effective April 16, if a consumer needs to make updates to their application, report those changes either using the /assister-central/shared-resources/report-changes/index.jsponline life event reporting tool or by calling the ARC or Broker lines. This includes income changes, which should be reported using the online tool.
Please remember that the online tool is only available to brokers, navigators and CACs assisting a consumer with reporting a change. The links to this tool should not be shared with consumers or other non-certified individuals. MNsure staff is unable to process a change submitted through the tool if it was not completed by a MNsure certified assister.
Navigators and CACs