The CSR form can be used to request and gather information about a consumer’s eligibility or application prior to meeting with them. Rather than sitting on hold, if you have questions or need information relating to a consumer who you will be meeting with, submit a CSR form to the ARC via secure email.

The CSR form can be located in Navigator One Stop under /assister-central/navigator-one-stop/essential-tools/index.jspEssential Tools and the /assister-central/broker-one-stop/forms-guides/index.jspForms and Guides page on Broker One Stop.