4/30/2020 2:24:29 PM
If a consumer cannot complete an online account creation form using a mobile device or tablet, they can complete the /assets/account-creation-assister-authorization-english_tcm34-364981.pdfAccount Creation and Assister Authorization form (PDF). The form must be completed, signed and dated by the consumer prior to proceeding with creating an online account.
To enable consumers to understand what they are authorizing you to do on their behalf, MNsure has released translated versions of the Account Creation and Assister Authorization form (PDFs):
The entire /assister-central/shared-resources/joint-policies/phone-account-creation.jspOver the Phone Account Creation Procedure is in the Joint Policies and Procedures section of Assister Central.
Brokers
Navigators and CACs
Policy
Consumer assistance