The following documents should NOT be submitted to the ARC or Broker Service Line via secure email or fax. Follow the appropriate guidance on how and where to submit these documents:

• /help/appeals/index.jspAppeals forms
• /new-customers/apply/with-fin-help/esi.jspAppendix A forms
• Authorized representative forms (assisters should not be designated as authorized rep for a consumer)
• /assister-central/helping-consumers/verifications/index.jspEligibility verifications
• /assister-central/helping-consumers/taxes/index.jspFTI forms
• Paper applications
• /assister-central/helping-consumers/verifications/index.jspSpecial enrollment period (SEP) verifications