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10/8/2021 11:06:43 AM
Did you know that 15% of all phone calls and emailed case status requests are checking the status of newborns on Medical Assistance cases? There are some tools to help with reporting newborns.
The DHS-3549-ENG release form is available which will allow you to speak to agencies. This authorization can help you contact the agency that needs to add the newborn, get pregnancy status, and case number.
The Excel case status request form can be sent via secure email to get the information you need and is found on /assister-central/navigator-one-stop/essential-tools/index.jspNavigator One Stop/Essential Tools. This is also a great way to get the case number and agency to report the newborn.
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